Elvation Medical GmbH (Elvation) – Social Media Community Guidelines

We are pleased that you are interested in Elvation and the topics we share. Social media provides us with a way to communicate what matters to us, stay connected with the community, and hear your voices. You can interact with us through tags, comments, or direct messages. We do our best to engage in dialogue with you. The information shared by Elvation on our channels is intended solely for users in the European CE region. Since the healthcare sector is highly regulated, certain communication aspects must be observed. Therefore, we have created guidelines and kindly ask you to respect them.

Advertising of Products and Services
Statements (especially of a commercial or scientific-medical nature) regarding our own or third-party products are subject to legal review and may be permanently deleted. If you have questions about any of our products, we invite you to visit the following page:
https://www.elvation.de/en

Adverse Events and Product Complaints
Social media is not the appropriate place for reporting adverse events or product complaints related to an Elvation product and is not intended for that purpose. Please report all adverse events or product complaints to: info@elvation.de or via our contact form:
https://www.elvation.de/en/contact/

Medical Advice
These channels are not intended as forums for discussing technical issues regarding specific products or medical topics related to your health conditions, nor as a substitute for professional medical advice. If you have questions about a condition or treatment, please consult your healthcare provider or contact us about product-related inquiries at info@elvation.de.

General Topics
We welcome all opinions. Our channels are open spaces for all users interested in discussing the topics shared by Elvation. We ask that conversations on our channel remain within legal boundaries, relevant to the topic, objective, and respectful.

User comments and posts on these pages are neither endorsed nor supported by Elvation and do not reflect Elvation’s opinions, with the exception of posts published by Elvation itself.

At our sole discretion, we reserve the right to delete posts that:

• Contain offensive, defamatory, libelous, inappropriate, discriminatory, or degrading language or content (including images, videos, and links);
• Are disparaging or threatening, or promote violence or illegal behavior;
• Are excessively repetitive and/or disruptive to the community and/or are spam, advertisements, or of a commercial nature;
• Contain unlawful content;
• Violate the platform’s terms of use.

In the event of non-compliance with the rules or misuse of the platform, we reserve the right to delete content with a note such as: “Please refer to our netiquette.”

We kindly ask you to:

• Observe the legal framework and, in particular, not violate data protection, personal rights, or copyright laws;
• Refrain from copying content from other sources into your comments;
• Avoid making unsubstantiated statements; comments are expressions of opinion;
• Be concise and remain polite.

Data Protection
Please note that third-party platforms may also access the information you share via social media. For details, refer to their privacy policies.
For more information on data protection at Elvation, please see our privacy policy:
https://www.elvation.de/en/privacy-policy-2/

Links to third-party websites are provided as a service. However, this does not constitute an endorsement of the content of those websites. Elvation expressly disclaims any responsibility for third-party information and its use.